Tech Support

Technical support is available 24 hours a day, every day.

  • Online Chat

    Use our Online Chat service to chat live with a technical support person. This service can also allow the use of remote access where the support person, with your permission, can access your desktop to assist you.

  • Call Directly

    • Daytona Beach: 386-226-6990
    • Prescott: 928-777-6990
    • Worldwide Toll Free in the U.S.: 866-227-8325

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      Worldwide Outside of the U.S.: +1-386-226-6990
  • Email (Non-critical issues): ITSupport@erau.edu

  • Self-Service (available only to students, faculty and staff)
    • Create a new request or incident, track the status of existing requests and incidents, or search the Knowledge Base.