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Advanced Aerodynamics 3 Credits In this course, students will examine current flight applications and problems. Specifically, this includes transonic, supersonic, and hypersonic aerodynamics, principles of aircraft stability and control, and operational strength considerations. Emphasis is placed on the applications of the rapidly changing technological innovations in aerodynamics and the solutions to the problems created by these advances. Advanced Aircraft Performance 3 Credits In this course the student explores performance characteristics for transonic, supersonic, and near space air vehicles powered by jet or rocket engines. Problems related to high speed and high altitude flight such as aero elastic effects, compressibility drag, Reynolds Number effects, ram pressure rise, and aerodynamic-heating are explored. Discussions will center on current developments and problems associated with these advancements. Earth Observation and Remote Sensing 3 Credits U.S. and international solar system exploration programs are reviewed and related to the current and proposed Earth-research projects. Examination of these research programs will be structured toward defining problems related to environmental changes and resource exploration. Formatted research data from Earth-resource satellites and EOS sources will be used for demonstrating specific research techniques, exploration methods, and economic and social elements of exploration. Space Mission and Launch Operations 3 Credits This course introduces the student to launch, mission operations, and facilities for manned and unmanned missions at U.S. and foreign sites. Satellite and spacecraft launch facility system discussion covers safety, meteorology, communications, and tracking, as well as navigation and control systems. Examples of mission control, operations, and systems include spacecraft project descriptions and control site operations. Computer-based simulation instruction provides mission and site specific operation detail. Space Habitation and Life Support Systems 3 Credits This course addresses the problems related to space-flight induced changes in the major body systems that need to be solved in this decade, to develop countermeasures for maintaining the health of crewmembers on long duration space operations. Physiological elements of zero gravity environment, radiation hazards, and protection measures are explored, along with physical and chemical closed-loop life support systems for long duration space missions. More elaborate life support systems for larger manned missions and colonies are outlined for further student development. Computer-Based Instruction 3 Credits This course addresses the design, development, and evaluation of instructional software as it applies to the aviation/aerospace industry. Students are offered practice in the systematic design of computer based instruction, with emphasis in tutorials, drill and practice, and simulation. CBI lessons are developed using available authoring systems. Aviation/Aerospace Simulation Systems 3 Credits The course focus is on simulation in modern aviation/aerospace, including history, state-of-the-art, and current research and development. Discussions focus on the extent and impact of simulator application throughout the industry and the effects on training costs and safety. Topics range from the flight crew being checked out, updated, evaluated, or retrained in aircraft and systems simulators to the simulation models used in management, flight operations, scheduling, or air traffic control. Applications in Crew Resource Management 3 Credits In this course, students examine the common concepts of crew resource management (CRM) as developed by major air carriers and explore the theoretical basis of such training. Topics such as supervision of crewmembers, counseling, manner and style, accountability, and role management will be studied. Each student has the opportunity to become knowledgeable in a specific area of CRM by assisting in the development of a CRM research document as part of the course. Additionally, each student uses simulators and computer-based instruction to supplement academic instruction. Advanced Meteorology 3 Credits Course topics include the derivation and application of the hydrostatic equation, atmospheric kinematics, derivation of the equation of continuity, development of thermal wind, fundamental weather analysis, high altitude and radar meteorology, air pollution, and solar impact on weather. The student practices current weather analysis and short range weather forecasting using much of the latest equipment available in aviation. Aviation/Aerospace Operations Research 3 Credits This is a survey course in the use of the most common operational methodologies used in managerial decision-making. Emphasis will be on the use of these methods in aviation, and aviation-related industries. Topics include: Linear programming, probabilistic dynamic programming, game theory, forecasting, queuing theory, transportation, decision making under uncertainty, network models, and Markov Chains. The goal is to make students knowledgeable consumers of the methodologies and their results. Aviation/Aerospace Information Management 3 Credits This course aims to develop knowledgeable and effective users of information technology in aviation/ aerospace management occupations. A combination of technical and managerial material is presented. The material presented is necessary to achieve an understanding of the operations and strategic uses of management information systems in the aviation/aerospace industry. Emphasis is placed on the use of computers as an information processor, decision tool, and as a means of linking management more closely to the organization. Topics relating to the identification and management of information resources are presented. Aviation Education Foundations 3 Credits This course assists in developing contexts and concepts in which educational problems and issues may be understood, particularly the role of aviation in education. Emphasis is placed on aviation education and its historical and philosophical foundations. Rotorcraft Operations 3 Credits The course introduces the complexities of rotary wing flight systems and the advancements made to overcome them. The unique problems facing an organization involved in rotorcraft operations are studied, from the initial inception of a program to the government rules and regulations, environmental and noise considerations, special landing and take-off facilities, flight and maintenance ratings, and techniques of control. Special consideration is given to the unique problems and issues facing such rotorcraft operations as police, medical evacuation, forestry service, and corporate aviation. Graduate Seminar 1-3 Credits This course consists of completing a study of the most current advancements in a particular field as determined by the instructor of the course. This course has a different topic each term depending on the varied interests of the student, the graduate faculty, or the research requirements of the Aeronautical Science department. Applications in Space: Commerce, Defense, and Exploration 3 Credits The scientific, military, and commercial interests in international and domestic space programs are examined throughout the history of space flight. The needs of commercial space endeavors and methods of expanding space technology into manufacturing are contrasted to the importance of scientific exploration, and the requirements of military space operations. The justification, development, and costs of scientific exploration programs, defense related projects, and commercial endeavors are used to study the evolution of space missions and the development of future programs. The Air Transportation System 3 Credits A study of air transportation as part of a global, multimodal transportation system, the course reviews the evolution of the technological, social, environmental, and political aspects of this system since its inception at the beginning of the previous century. The long-term and short term effects of U.S. economic deregulation, energy shortages, governmental restraints, national and international issues, and international terrorism are examined. Passenger and cargo transportation, as well as military and private aircraft modes, is studied in relation to ever-changing transportation requirements. Aircraft and Spacecraft Development 3 Credits This course is an overview of aircraft and spacecraft development. Included are vehicle mission, the requirements directed by economic, military, and defense considerations, and research and developmental processes needed to meet vehicle requirements. Aviation and aerospace manufacturing organizations and techniques are addressed, including planning, scheduling, production, procurement, supply, and distribution systems. Aviation and aerospace maintenance systems from the built-in test equipment to the latest product support activities are explored. Human Factors in the Aviation/Aerospace Industry 3 Credits This course presents an overview of the importance of the human role in all aspects of the aviation and aerospace industries. Emphasis is on issues, problems, and solutions of unsafe acts, attitudes, errors, and deliberate actions attributed to human behavior and the roles supervisors and management personnel play in these actions. Students examine the human limitations in the light of human engineering, human reliability, stress, medical standards, drug abuse, and human physiology. Discussions include human behavior as it relates to the aviator’s adaptation to the flight environment, as well as the entire aviation/aerospace industry’s role in meeting the aviator’s unique needs. Aviation/Aerospace Communications/Control Systems 3 Credits A detailed analysis of current and future developments and trends in the control of air traffic is conducted. Topics addressed include the evolution of current national policies, plans, and objectives. The most recent planned improvements for each major component of ATC systems are examined individually and as part of the system as a whole. Advanced Aircraft/Spacecraft Systems 3 Credits State-of-the-art aircraft/spacecraft systems and projections of research trends for future air vehicle requirements and applications are examined. Topics include the development, capabilities, and limitations of current aircraft/ spacecraft propulsion, electrical, environmental, control, hydraulic systems, and sub-systems. The total aircraft design and the interdependence of aircraft system design constraints are emphasized, as well as current problems and solutions. Aircraft Maintenance Management 3 Credits This course provides a detailed analysis of commercial air carrier and general aviation aircraft maintenance that includes regulation, organization and structure, capabilities and limitations, maintenance levels, inspection and reporting requirements, and prevention and correction inspections. Case studies of typical and unique maintenance scenarios are used. A major course objective is to heighten awareness of the critical interface of maintenance with flight, supply, and training activities. Instructional System Design Project 3 Credits This course addresses the analysis, design, development, implementation, and evaluation of instructional programs and materials in aviation/aerospace industry settings. The major components of instructional design models, along with their respective functions, will be presented. The course is an applications course, which provides both introductory information and practice in the application of skills and techniques necessary to produce sound instructional products. Aviation/Aerospace System Safety 3 Credits This course emphasizes the specialized integration of safety skills and resources into all phases of a system’s life cycle. Accident prevention, beginning with systems engineering together with sound management, are combined in this course to enable students to fully comprehend their vital roles in preventing accidents. The total program, from basic design concepts through testing, maintenance/systems management, and operational employment, is fully examined and evaluated. ASCI 612Aviation/Aerospace Industrial Safety Management 3 Credits The course focus is on the modern work setting from an aviation and aerospace safety and health point of view. An analysis of the history of industrial safety leads the student to an understanding of why and how aviation/aerospace industrial safety management evolved into an advanced discipline. The roles of and interactions between government, corporation, safety management and the worker, in the dynamic, economy-driven environments of aviation and aerospace, are central themes. Advanced Aviation/Aerospace Curriculum Development 3 Credits This course investigates the traditional manner of curriculum development, with a concentration on preparing an instructional framework for a variety of aviation and aerospace instructional programs. Aviation/Aerospace Accident Investigation and Analysis 3 Credits This course covers all aspects of the aircraft accident investigation process starting with preparation for investigation through report writing. Particular emphasis is placed on the study of human factors connected with flight and support crews activities in aviation operations. The course provides students with knowledge of the process of investigating accidents and incidents in an aviation organization. A critical analysis of selected aircraft accidents and an evaluation of casual factors are covered. Transportation Security 3 Credits This course will focus on Transportation Security Administration regulations covering aviation, railroad, highway, marine, and pipeline transportation. Requirements for all modes of transportation will be covered, with emphasis on aviation security. Personnel and the technology needed to provide a safe and secure environment for airports and airlines will be discussed. Advanced security technology and its use to significantly increase the level of security in transportation will be covered. Airport Safety and Certification 3 Credits This course provides a review and analysis of all Federal regulations applicable to safe conduct of airport operations. The requirements for airport certification are covered as well as airport environmental protection and occupational safety compliance. Day-to-day safe operations are emphasized. Aviation/Aerospace Safety Program Management 3 Credits This course covers the essential skills and methodology needed to plan and manage an effective aviation safety program. Emphasis is placed on understanding the principles of risk management, and the principles, tools, and techniques used in a Safety Management System. Methods to achieve enhanced safety, moving beyond mere compliance with regulatory requirements are studied. Air Carrier Operations 3 Credits This course addresses air carrier flight operation systems from the viewpoints of the ground-based dispatcher, operation specialists, managers, and the cockpit flight crew. Topics include advanced flight planning, aircraft performance and loading considerations, impact of weather conditions, and routing priorities. Corporate Aviation Operations 3 Credits The establishment and operations of a corporate flight department are examined along with the procedures and techniques generally accepted as standards by professional corporate flight operations. Included is a practical view of the corporate aviation mission of management mobility and use of the resources available to accomplish it. Aviation/Aerospace Psychology 3 Credits This course demonstrates the complexities of human factors research in aviation, ranging in areas such as human physiology, basic learning theory, aviation safety, and pilot training. A survey of the study of human behavior as it relates to the aviator’s adaptation to the flight environment and attempts to design an occupant-friendly flight deck module is included. Advanced Aviation/Aerospace Planning Systems 3 Credits Planning and decision-making techniques and strategies used in the aviation industry are emphasized in this course. The types and sources of data needed for decisions about route development and expansion, fleet modernization, and new markets are examined. The methods of collecting, analyzing, and applying the data through computer applications, modeling, heuristic, value theory, and payoff tables are studied. Discussions include the limitations and problems associated with strategic planning. Production and Procurement Management in the Aviation/Aerospace Industry 3 Credits The evolution of an air carrier aircraft from design concept to delivery is examined from the perspectives of the purchaser, manufacturer, component manufacturers, operators, and regulators. The process begins with demand analysis and continues through purchase contracting, manufacturing, marketing, certification, pre-delivery activities, and introduction into service. International Aviation Policy 3 Credits This course addresses international management and aviation policy through the examination of major trends and issues challenging the aviation manager. Cross-cultural situations are evaluated from the perspective of interpersonal relationships in a diverse domestic and foreign environment, and in the context of evolving global trends. Strategic planning and negotiation are examined by defining the major tasks involved in organizing for international aviation, such as designing the organization and staffing. Managing workforce diversity is examined from culture-based and comparative perspectives, along with the function of control through the examination of effective control systems for overseas operations that ensure environmental interdependence through social responsibility and ethical behavior. Management of Research and Development for the Aviation/Aerospace Industry 3 Credits The types and sources of aviation/aerospace research and development are analyzed, with a focus on the structure and interrelationship of the industry, educational institutions, and other organizations. Sources and methods of funding, specification determination, the relationship of research and development to procurement and production, and the regulatory factors affecting progress from the initial development to production of the aircraft and components are examined. Concepts of motivation and management as applied to research scientists and engineers will be studied as well as procedures for promoting optimum creativity concurrently with efficient operations. Integrated Logistics in Aviation Management 3 Credits This course centers on elements of a modern integrated logistics system. The organizational structure, inventory management, principles of warehousing, traffic management, international logistics, and quality management principles as they apply to logistics are key elements. The impact of just-in-time systems and quality management principles on physical distribution and their relationship with integrated package and cargo carriers, advancements in intermodal transportation, and the deregulation of the transportation industry are probed. The characteristics of system design to meet requirements of reliability, maintainability, and supportability are examined, as is the economic feasibility of a logistics system, including a Life-Cycle Cost Analysis. The explosion of computer technology and its effect on electronic data interchange capability as they influence logistics policies and practices are explored. Introduced is the use of computer software to solve logistics problems. Airport Operations and Management 3 Credits This course focuses on management and operation of public use airports. Topics covered include traffic forecasting, sources of revenues and expenses, management of passenger and cargo terminal buildings, ground handling of passengers and baggage, ground access systems, and the U.S. Federal Aviation Administration Regulations dealing with airport operations. Current problems with environmental impact, land-use planning and control, airport capacity and delay, public relations, airport finance, airport privatization, liability, and economic impact are discussed. Airline Operations and Management 3 Credits This course centers on airline operations and functions. Domestic and international regulation of air carriers and the industry’s changing structure due to alliances and globalization are addressed. Airline economics, airline marketing and pricing, computer reservation and revenue management systems, fleet planning and scheduling, aircraft maintenance, aircraft finance, labor relations, organizational structure, and strategic planning are studied. Continuing Education’s Role in Aviation 3 Credits This course is designed to assess community needs relative to developing programs in continuing education for the adult learner. Topics include evaluation of existing programs and the processes used in developing curricula for an adult continuing education program related to aviation. Adult Teaching and Learning Techniques 3 Credits The major instructional strategies used in education with particular emphasis on higher education and adult learning are the core of this course. Multiple approaches as they relate to academic disciplines and grade levels are studied. The unique “cockpit classroom” environment will be discussed and evaluated. Sensation and Perception 3 Credits This course examines how the human senses transform stimulus patterns of physical energy into the neural codes that become our perceptions of the world. Topics include vision, audition, smell, taste, touch, balance and phenomena common to all sensory modalities, such as feature enhancement, inhibition, adaptation, and stages of neural coding. Human-Computer Interaction 3 Credits In this course, discussions of the importance of good interfaces and the relationship of user interface design to human-computer interaction (HCI) are emphasized. Topics include interface quality and methods of evaluation such as interface design examples, dimensions of interface variability, dialogue genre, dialogue tools and techniques, user-centered design and task analysis, prototyping and the iterative design cycle, user interface implementation, prototyping tools and environments, I/O devices, basic computer graphics, and color and sound. Memory and Cognition 3 Credits In this course, students examine recent advances in memory and cognition research to obtain an understanding of how these theoretical and empirical advances have been, or might be, applied to problems of human/machine interactions and system design. Topics include the total range of memory and cognitive processes and their potential application to systems design—sensation perception, pattern recognition, attention, language, memory, concept formation, thinking, decision making, problem solving, time sharing, reaction time, action, manual control, and the impact of automation. Applied Experimental Design 3 Credits The design, conduct, statistical analysis, and interpretation of common behavioral science research designs are covered in the context of aviation science topics. Students learn to differentiate research designs along dimensions of experimental/non-experimental approaches, questions of group differences and questions of relationships between variables, adequacy of statistical power, “statistical significance,” and practical importance. Student projects include conducting statistical analysis and writing research results sections based onstandard American Psychological Association format. Graduate Capstone Project 3 Credits This course provides the student with an opportunity to conduct an investigation into a problem related to an aviation/aerospace topic, thus demonstrating the student’s expertise in problem definition, analysis, and solution processes and requires the student to demonstrate expertise in the technical aspects of writing. This course is included in the MAS curriculum to provide the student with the opportunity to pursue a project of special interest. This is a required course for the degree. Under special circumstances approved by the Program Chair a student may be authorized to pursue a thesis. Prerequisite: GCPP 605. Graduate Internship in Aeronautical Science 1-3 Credits Temporary professional or industrial work appointments are made available to students enrolled in graduate programs at the University. An internship provides graduate students with an opportunity to extend their academic endeavors through the application of the theories and philosophies studied in the classroom to specific professional activities common to the work place. They are academic/professional activities coordinated by the University between offering organizations and a graduate student. Special Topics in Aeronautical Science 1-3 Credits Students may elect to perform a special, directed analysis and/or independent study in an area of particular interest. A detailed proposal of the desired project must be developed and presented to the Director of Academics or department chair for faculty review and recommendation at least three weeks prior to the end of registration for a term. Thesis 6 Credits A written document on an aviation/aerospace topic, supervised throughout its preparation by the student’s Thesis Committee, will be submitted. The document should demonstrate the student’s mastery of the topic and be of satisfactory quality for publication. Prerequisite: GCPP 605. Methods and Procedures for the Graduate Capstone Project 3 Credits This course encompasses an explanation of the requirements for a graduate Capstone Project and the acceptable methods for carrying out the project. Included in the course is the study of current aviation and industry related research and problem solving methods, including techniques of problem identification, hypothesis formulation, design and use of data-gathering instruments, data collection, and methods of data analysis and presentation. Research and technical reports appearing in professional publications and archives are examined as exemplars of the use of statistical terminology, computations and reporting methods. A formal capstone project proposal, designed to address a problem in the student’s area of study will be developed and presented by each student as a basic course requirement. Prerequisites: Demonstrated knowledge of college level mathematics including introductory statistics, and basic computer operations and completion of at least 15 credit hours of the degree requirements. Operations Research 3 Credits This course is an advanced study in the use of mathematical and scientific tools and techniques in managerial decision-making. Operations Research seeks to determine how best to design and operate a system, usually under conditions requiring the allocation of scarce resources. Emphasis will be on the applications of these methods in aviation, and aviation related industries. Topics include: linear programming, probabilistic modeling, game theory, forecasting, inventory modeling, queuing theory, transportation, decision theory, network models, simulation models, and Markov Chains. Prerequisites: Satisfactory completion of Business Foundation courses, and/or permission of the Graduate Program Chair. Strategic Marketing Management in Aviation 3 Credits The traditional role of marketing management is enlarged to include the development, implementation, and control of marketing strategies in the dynamic aviation/aerospace organization. Emphasis is on the application of the strategic marketing process in the turbulent global aviation business environment. Strategic marketing decisions, analysis, and issues are integrated with the goal of achieving customer satisfaction to gain a sustainable competitive advantage within the aviation industry. Prerequisites: Satisfactory completion of Business Foundation courses, and/or permission of the Graduate Program Chair. Accounting for Decision Making 3 Credits Financial control procedures for a systems approach to program management are presented. Cost elements in manufacturing, research and development, logistic and support services are explored. Included will be the introduction of fixed and variable costs; computing and using overhead; process and job order costing methods; preparation of income statements in the contribution format; ratio analysis; profit planning and its relationship to cost; budget and overhead analysis; pricing, capital budgeting and investment decisions. Prerequisites: Satisfactory completion of Business Foundation courses, and/or permission of the Graduate Program Chair. Managerial Finance 3 Credits This course focuses on the theoretical and practical approaches to effective financial management. Planning, analyzing and controlling investment and short and long term financing are examined for decision making purposes. Emphasis is placed on the application of these methods in business settings. Topics include capital budgeting, risk and diversification, asset and liability management, financial derivatives and financial engineering, swaps, options and financial futures, and international finance. Prerequisites: Satisfactory completion of Business Foundation courses, and/or permission of the Graduate Program Chair. Organizational Behavior, Theory, and Applications in Aviation 3 Credits This course focuses on current theoretical and practical organizational issues which have a direct impact on management in the aviation industry. The emphasis is on human development and the development of effective work elements, as well as the personnel concerns which must be resolved for successful leadership. Topics provide insights to behavior, structure, authority, motivation, leadership, organizational development, and social responsibility. Prerequisites: Satisfactory completion of Business Foundation courses, and/or permission of the Graduate Program Chair. Global Information and Technology Management 3 Credits This course aims to develop knowledgeable and effective users of information technology in aviation and aerospace management occupations. A combination of technical and managerial material is presented. The material presented is necessary to achieve an understanding of the operations and strategic uses of management information systems within the aviation industry. Emphasis is placed on the use of computers as an information processor, decision tool, and as a means of linking management more closely to the organization. In addition, topics relating to the management of information resources are presented. Prerequisites: Satisfactory completion of Business Foundation courses, and/or permission of the Graduate Program Chair. Business Research Methods 3 Credits Students are introduced to the art and science of solving aviation business research problems and becoming better users of research. Topics include research design, the scientific method and other research methodologies, problem formulation, operational definition, measurement and its impact on error and design, classification and modeling. The application of statistics, sampling surveys, decision analysis, management science techniques, and the use of statistical/operations research computer software are studied. An introduction of a style manual for the preparation of a research proposal is covered. Weekly lab sessions are required. Prerequisites: Satisfactory completion of Business Foundation courses, and/or permission of the Graduate Program Chair. Advanced Aviation Economics 3 Credits This course pursues an economic analysis of the global airline industry. Topics include the history and economic rationale of government regulation and the effects of worldwide liberalization, demand for air transportation and modeling, pricing and revenue management, supply and route architecture, cost structure and methods of control, and fleet selection and financing. Prerequisites: Satisfactory completion of Business Foundation courses, and/or permission of the Graduate Program Chair. MBAA 604 International Management and Aviation Policy 3 Credits This course addresses international management and aviation policy through the examination of major trends and issues challenging the international manager. Cross-cultural situations are evaluated from the perspective of interpersonal relationships in a diverse domestic and foreign environment, and in the context of evolving global trends. Strategic planning and negotiation are examined by defining the major tasks involved in organizing for international aviation operations, such as designing and staffing the organization. Managing workforce diversity is examined from culture based and comparative perspectives, along with the function of control through the examination of effective control systems for overseas operations that ensure environmental interdependence through social responsibility and ethical behavior. Prerequisites: Satisfactory completion of Business Foundation courses, and/or permission of the Graduate Program Chair. Human Resource Development 3 Credits This course emphasizes the integration of the individual into the organization by studying the current and fundamental issues in organization theory and organizational behavior as they relate to the individual. The effectiveness of the individual in the organization is examined in terms of personal traits such as communicative abilities, leadership style and potential, and beliefs about organizational ethics and social responsibility. Prerequisites: Satisfactory completion of Business Foundation courses, and/or permission of the Graduate Program Chair. Business Policy and Decision Making 3 Credits This is a capstone course in the MBAA program that expands on the skills, knowledge, and abilities the students have achieved in their core courses. Students examine applications of long-term planning and management tools in aviation related industries, and formulate the strategic vision and policies to achieve such a perspective. Emphasis is on the extant corpus of research and scholarship in the field of Strategic Management. Applications of the concepts are applied to the domestic and international activities of airlines, airports, manufacturing and government to sustain a competitive advantage. Prerequisites: Completion of all Graduate Capstone Project 3 Credits A written document on an aviation/aerospace or business management topic which exposes the student to the technical aspects of writing to including problem definition, analysis, and solution process utilizing statistical methods of evaluation. This course is included in the MBAA curriculum to provide the student with the opportunity to pursue a project of special interest, but not to the level of a thesis. Prerequisite: MBAA 522. Graduate Internship in Aviation Business Administration 1-3 Credits Temporary professional or industrial work appointments made available to students enrolled in graduate programs at the University. An internship provides graduate students with an opportunity to extend their academic endeavors through the application of the theories and philosophies studied in the classroom to specific professional activities common to the work place. They are academic/ professional activities coordinated by the University between offering organizations and graduate student. Prior approval of the Graduate Program Chair is required. Special Topics in Business Administration 1-3 Credits In this course, students elect to perform a special, directed analysis and/or independent study in an area of particular interest. Candidates selecting this elective must prepare a detailed proposal for the desired project and present the proposal to the graduate program chair or department chair for faculty review. Proposals must be submitted at least four weeks prior to the start of the term in which the elective is being taken. Prerequisites: Satisfactory completion of Business Foundation courses, and/or permission of the Graduate Program Chair. Thesis Research 3-9 Credits A written document on an aviation/aerospace management topic supervised throughout its preparation by the student’s Thesis Committee, which demonstrates the student’s mastery of the topic and is of satisfactory quality for publication. This course is available by articulation agreement as an International Program Option and is not available to Worldwide Campuses. MBAA 522 may be incorporated by articulation agreement. Business Foundations (503A, 503B, 503C, 503D, 503E, 503F) 1 Credit Each This course examines in-depth the major competencies which have been identified as essential prerequisite knowledge for a graduate student enrolled in the MSM or MBAA program to successfully complete the course work. The course is broken down into six stand-alone modules: management, quantitative methods, marketing, accounting, economics, and finance. Each student will only take those modules which have been identified through advisement as being required. Emphasis is placed on understanding the core knowledge and skills in each of the disciplines. Credit for this course is not applicable to the requirements of any Embry-Riddle degree. Strategic Marketing Management in Aviation 3 Credits The traditional role of marketing management is enlarged to include the development, implementation, and control of marketing strategies in the dynamic aviation/aerospace organization. Emphasis is on the application of the strategic marketing process in the turbulent global aviation business environment. Strategic marketing decisions, analysis, and issues are integrated with the goal of achieving customer satisfaction to gain a sustainable competitive advantage in the aviation industry. Accounting for Decision Making 3 Credits This course demonstrates management’s use of accounting information to make decisions related to planning, controlling, and evaluating the organization’s operations. Using electronic spreadsheets, the budgeting function and use of performance reports is demonstrated. The behavior and management of costs, as well as techniques used to evaluate and control results of operations, are discussed. Topics include cost volume- profit analysis, activity-based costing in production and service companies, decentralized operations, and differential analysis techniques. Through the use of case studies, current readings, and course projects, emphasis is placed on aviation and aviation-related industries. Managerial Finance 3 Credits This course focuses on the theoretical and practical approaches to effective financial management. Planning, analyzing, and controlling investment and short and long term financing are examined for decision making purposes. Emphasis is placed on the application of these methods in the aviation and aviation-related industries. Topics include capital budgeting, risk and diversification, asset liability management, airport financing, aircraft financing, financial derivatives and financial engineering, swaps, options, and financial future, and international finance. Organizational Behavior, Theory, and Applications in Aviation 3 Credits This course focuses on current organizational issues that have a direct impact on management in the aviation industry. The emphasis is on human development and the development of effective work elements, as well as the personnel concerns that must be resolved for successful leadership. Topics provide insights into behavior, structure, authority, motivation, leadership, organizational development, and social responsibility. Business Research Methods 3 Credits Students are introduced to the art and science of solving aviation business research problems and becoming better users of research. Topics include research design, the scientific method and other research methodologies, problem formulation, operational definition, measurement and its impact on error and design, classification and modeling. The application of statistics, sampling surveys, decision analysis, management science techniques, and the use of statistical/operations research computer software are studied. An introduction of a style manual for the preparation of a research proposal is covered. Weekly lab sessions are required. Prerequisites: Satisfactory completion of Business Foundation courses and/or permission of Graduate Program Chair. Advanced Aviation Economics 3 Credits This course explores economic applications to the aviation and aerospace industry. Students will examine the evolution of market forces in the industry, with particular emphasis on airlines, airports, and manufacturing. Concepts of yield management, air passenger demand forecasting, price and cost study, airport economics, air and land space optimization strategies, government’s role in aviation, international implications of competition and government regulation, economic analysis of safety, and other relevant industry issues are examined. Emphasis is placed on an increasingly international air transportation environment. Structure and Application of Analytical Decision Processes for Managers I 3 Credits In this course the student has the opportunity to gain knowledge of the structure and application of management science processes used in management decision making. Processes included in this study are quantitative forecasting models, inventory models, models of transportation, product mix, and other applications using linear programming, decision making with uncertainty and risk, and queuing theory. Successful completion of college-level algebra and statistics is a prerequisite for this course. Philosophy, Principles, and Practices in Management of Quality 3 Credits The content of this course incorporates multiple aspects of the management of quality and the integration of quality considerations into all other management decision processes. The primary thrust of the course is an in-depth analysis of quality management concepts, methods, and techniques from a systems perspective. Areas of emphasis are leadership, strategy development and deployment, quality management tools, customer focus, supplier performance, management communications, projects, and training and development. The course encompasses the body of knowledge required in the Certified Quality Manager© certification. Legal, Ethical, and Regulatory Bases of Management Practices 3 Credits The emphasis in this course is on managerial decision-making and sound management practice based on knowledge of legal, ethical, and regulatory fundamentals. Liability, contract, and labor law constraints as well as cultural and ethical foundations of management practice are included in the topics addressed. Regulatory controls and constraints on managerial decision making in areas such as occupational and environmental safety and discrimination in the workplace are included, as are other safety and security issues of which the manager should have knowledge. Anatomy of Work Organizations 3 Credits In this course the student has the opportunity to gain and expand knowledge concerning how organizations carry out work. Included in the course are elements of organizational theory, organizational structure, and organizational planning. Topics address advantages and disadvantages of structural types, locus of power and locus of authority issues, and formal and informal networks. Also included are issues such as conflict resolution, change management, formal and informal work relationships. Theory and Application of Managerial Communications 3 Credits This course is designed to explore the role of communication in managing contemporary organizations and to provide a broad survey of the theoretical, organizational, behavioral, and technical aspects of communications. An emphasis is placed on the application of theory to practice, which is intended to develop students’ managerial and strategic communication skills so that they may grasp not only how, but also what, why, when, and by what means managers effectively communicate. Students will have the opportunity to gain an understanding of why good communication skills are important in business, how communication today is affected by technology, why effective communication can be difficult, how communication is used in teams, and what issues exist in overcoming intercultural communication barriers. Graduate Seminar 1-3 Credits In this course students explore the most current advancements in a particular field of study as determined by the instructor. The course has a different topic each term depending on the varied interests of the students, the graduate faculty, or the research requirements of the Aviation Business Administration department. Aerospace Production and Operations Management 3 Credits This course addresses production and operations management as it relates to the planning, coordinating, and executing all activities that create goods and services in a global aeronautic/aerospace environment. Special quantitative and qualitative emphasis is placed on the blending of the concepts of industrial engineering, cost accounting, reliability and availability, and general management in the context of core production and control decision activities, such as capacity planning, product design, layout of facilities, selecting of locations for facilities, quality assurance, fleet planning, scheduling, inventory management, and project management. Special emphasis is placed on the examination of recent trends in global competition, increased reliance of quality for competitive technology transfer into production systems, and the increased value added by worker involvement in problem solving and decision making Human Resource Development 3 Credits This course emphasizes the integration of the individual into the organization by studying the current and fundamental issues in organization theory and organizational behavior as they relate to the individual. The effectiveness of the individual in the organization is examined in terms of personal traits such as communicative abilities, leadership style and potential, and beliefs about organizational ethics and social responsibility. Airline Marketing 3 Credits This course addresses the functions and basic concepts of marketing air transportation services. Discussion includes passenger and cargo markets, determinants of travel demand, growth factors, seasonality, and cargo traffic categories characteristics. Product and service elements, roles of advertising and travel agents, marketing unit structure, pricing and cost environment, and schedule planning are also among the topics examined. Structure and Application of Analytical Decision Processes for Managers II 3 Credits This course expands the knowledge of the previous course by adding probabilistic modeling and simulation, network models such as PERT and CPM, and will incorporate additional methodologies of decision analysis, including statistical methodologies. Prerequisite MGMT 531. Seminar in Aviation Labor Relations 3 Credits Included in this course for discussion are topics such as union movement, labor legislation, representation elections, the collective bargaining process, contract administration, and conflict resolution. The focus of the course is on current issues in labor relations and the evolution of private and public sector bargaining practices in the aviation industry. The impact on human resource management is analyzed. Principles and Practices of Financial Accounting And Control of Managers 3 Credits This course offers the student experience in a practical study that links accounting and financial control principles and practices in a systems approach to management of complex business operations. In this course the generation and effective use of accounting information to optimize the financial goals of a business in a competitive business environment requiring timely decisions about product development, production, marketing and capital budgeting are emphasized. Course topics include standard accounting methods, financial reports and ratios, real-time financial control methods, cash flow, critical resource management, and the impact of variability on uncertainty and risk. Methods for financial control include cost accounting approaches, pricing, job order and flow cost measurements, and the use of modern computer systems for accounting and production management. Presented in this course is a working understanding of the complex accounting methods and reports required for regulatory purposes. The student will also gain knowledge of the principles and practices employed in financial planning and control at the managerial level. Business Policy and Decision Making 3 Credits This is a capstone course in the MBAA/MSM program that expands on the skills, knowledge, and abilities the students have achieved in their core courses. Students examine applications of long-term planning and management tools in aviation-related industries, and will be able to formulate the strategic vision and policies to achieve such a perspective. Concepts of strategic management, total quality management, continuous quality improvement, reengineering, customer-driven management, and other evolving management methodologies are explored. Applications of the concepts are applied to the domestic and international activities of airlines, airports, manufacturing, and government to sustain a long-term competitive advantage. Airport Management 3 Credits In this course students have the opportunity to gain significant knowledge of the broad aspects of managing airports. Topics include air carrier relationships, governing body relationships, regulatory compliance, physical plant management, vendor relationships, zoning and land-use issues, and more. Air Carrier, Passenger, and Cargo Management 3 Credits The course provides students with a broad perspective of passenger and cargo air carrier management. Topics include the role of air transportation in global economic development, alternative strategic approaches to route structure and product design, fleet selection, finance, and revenue management. Distribution systems including the role of travel agencies, freight forwarders, global distribution systems, and Internet portals are explored. The regulatory foundation of international aviation, the effects of liberalization and privatization, and emerging global alliances receive attention. The course concludes with a review of the evolving role of governments, airports, and air carriers in protecting the security of passengers and cargo. OURSESLabor Issues in Air Transportation 3 Credits Current labor issues specific to air transportation and the historical and regulatory aspects of these issues are the theme of this course. Topics include the union movement in aviation, including public policy decisions, judicial rulings, early collective bargaining, and labor legislation. Additional topics emphasized are representation elections, the collective bargaining process, contract administration, and conflict resolution (grievance procedures). The primary focus of the course will be on current issues in labor relations and the effect private and public sector labor/management practices have, and have had, on the aviation industry. The impact of labor/management relations on human resource management will be analyzed. Graduate Capstone Project, Air Transportation Management 3 Credits This course provides the student with an opportunity to conduct an investigation into a problem related to an air transportation management topic, thus demonstrating the student’s expertise in problem definition and in analysis and solution processes. The course requires the student to demonstrate expertise in the technical aspects of writing. This course is included in the curriculum to provide the student with the opportunity to pursue a project of special interest and to demonstrate problem analysis, knowledge, and skills in their area of study. Prerequisite: GCPP 605 and successful completion of not less than two of the three courses in the Air Transportation Management specialization. Production & Procurement in Aviation Aerospace Industry 3 Credits In this course the student explores the aspects of production/operations management and the procurement processes necessary to maximize efficiency and effectiveness. This includes an in-depth analysis of production/operations concepts, methods, and techniques from a systems perspective. Areas of emphasis are quality management, MRP II, scheduling, inventory management, purchasing, material management, JIT, and manufacturing strategy. Also discussed are issues such as layout, storage and warehousing decisions, produce-procure decision-making, application of learning curves, and maintenance and reliability issues. Concepts and Practices of Project Management 3 Credits In this course the student has the opportunity to learn the techniques and principles related to project management, following the national standards for project management. The content of this course includes and extends the body of knowledge elements required for completion of the Project Management Professional (PMP®) certification by the project Management Institute. Labor Issues in an Industrial Environment 3 Credits In this course, the student conducts a comprehensive study of labor issues that are germane to both the industrial and the aviation environment. The course concentration includes the current issues affecting contemporary labor relations, the evolution of private and public sector bargaining practices, and the contract negotiation process. Specific areas analyzed include the historical evolution of the American union movement, union structure and government, congressional legislation and executive orders, the representative election process, contract administration, grievance procedures, mediation and arbitration, and conflict resolution. The strategic impact the labor movement has had on American industry is analyzed from both the employer and the employee perspective. Graduate Capstone Project, Aviation/Aerospace Industrial Management 3 Credits This course provides the student with an opportunity to conduct an investigation into a problem related to an aviation/aerospace industrial management topic, thus demonstrating the student’s expertise in problem definition, analysis, and solution processes, and requires the student to demonstrate expertise in the technical aspects of writing. This course is included in the curriculum to provide the student with the opportunity to pursue a project of special interest and demonstrate problem analysis, knowledge, and skills in their area of study. Prerequisite: GCPP 605 and successful completion of not less than two of the three courses in the Aviation/Aerospace Industrial Management specialization. Aviation Law and Insurance 3 Credits In this course, students examine the governmental regulatory functions affecting statutory and administrative law pertaining to aviation. The national and international impact of these laws on aviation policies and operations are studied. Legal aspects of business contracts, negotiable instruments, and commercial codes as they relate to aviation are analyzed. The course concludes with an overview of the principles of insurance and risk applied to aviation. Physical Security 3 Credits This course encompasses a study of the physical security of aviation related physical assets and locations, including airports, staging/warehousing facilities, manufacturing facilities, command and control facilities, and related transmission sites. Information and Systems Security 3 Credits In this course, students deal with issues related to security of information. Areas emphasized include command and control networks, information and databases, and networks related to aviation, manufacturing, and transportation-related endeavors. Current Issues in Aviation/Aerospace Security 3 Credits In this course, the student addresses the body of knowledge that includes intelligence sources and sharing; legal and ethical constraints; political constraints; profiling, inter- and intra-agency cooperation; control; integration with daily operations; and labor and personnel regulations. The emphasis is on current information, tools and techniques. Graduate Capstone Project, Aviation/Aerospace Security Management 3 credits This course provides the student with an opportunity to conduct an investigation into a problem related to an aviation/aerospace industrial management topic, thus demonstrating the student’s expertise in problem definition, analysis and solution processes, and requires the student to demonstrate expertise in the technical aspects of writing. This course is included in the curriculum to provide the student with the opportunity to pursue a project of special interest and demonstrate problem analysis, knowledge, and skills in their area of study. Prerequisite: GCPP 605 and successful completion of not less than two of the three courses in the Aviation/Aerospace Security Management specialization. Entrepreneurship and Leadership 3 Credits In this course, students explore the roles and interrelationships of leadership and entrepreneurship in successful enterprises in a global environment. The primary focus is on analyzing the leadership skills and entrepreneurship that enhance organizational success. Topics to be explored are the approaches and models of leadership, entrepreneurship, organization change, implementing an entrepreneurial strategy inside existing organizations, product innovation and technology, and developing new ventures. In addition, students gain insight to the important elements required for a supportive environment needed to sustain the corporate entrepreneurship process. Lastly, the entrepreneurship orientation of organizations for the future is discussed. Planning and Execution of Strategy 3 Credits In this course, the student addresses the integration of all management aspects of business with the cultural, ethical, and regulatory environments to form comprehensive, workable strategies for success. Multinational and international factors and differences related to enterprise success are emphasized. Global Economic Analysis 3 Credits In this course, students examine the application of economic theory to various contemporary international economic and aviation issues. The course begins with a brief review of basic concepts and progresses to an analytical understanding of the origins of demand and profit. The origins of profit are explored in the cost leadership and the differentiated product models, with the abuses shown in oligopoly and monopoly models. Included in the course is a study of money supply and monetary and fiscal policies. Finally, the course progresses to international trade theory and issues, such as comparative advantage, international airline deregulation, open-skies programs, national protectionism, and international finance theory and problems, such as the forces behind foreign exchange markets and the U.S. trade deficit. Graduate Capstone Project, Aviation Enterprises in the Global Environment 3 Credits This course provides the student with an opportunity to conduct an investigation into a problem related to an aviation enterprise in the global environment topic, thus demonstrating the student’s expertise in problem definition, analysis and solution processes, and requires the student to demonstrate expertise in the technical aspects of writing. This course is included in the curriculum to provide the student with the opportunity to pursue a project of special interest and demonstrate problem analysis, knowledge, and skills in their area of study. Prerequisite: GCPP 605 and successful completion of not less than two of the three courses in the Aviation Enterprises in the Global Environment specialization.Concepts of Integrated Logistics 3 Credits This course details the importance of integrating logistics into all functions of a business from initial conceptualization of the enterprise through its ultimate demise. Students learn the best business practices needed to fully integrate logistics and understand the significant financial advantages that can result from effective integration efforts. Supply Chain Management 3 Credits This course covers the implementation of supply chain management practices into the modern business and explains the processes required to form an effective and efficient channel of distribution. This class explains how finished products and information should seamlessly move to, from, and between various businesses that have formally or informally agreed to be members of a supply chain. Students will learn best business practices to include the introduction of new members and elimination of nonperforming members. The need for establishment of a planned chain is presented and compared to the most common business practice of creating a channel as the need arises or environmental factors change. This is a required course for all students seeking a Master of Science in Management degree with an Area of Specialization in Management of Integrated Logistics. Prerequisite: MGMT 682. Graduate Capstone Project, Management of Integrated Logistics 3 Credits This course provides the student with an opportunity to conduct an investigation into a problem related to management of integrated logistics, thus demonstrating the student’s expertise in problem definition and analysis and solution processes, and requires the student to demonstrate expertise in the technical aspects of writing. This course is included in the curriculum to provide the student with the opportunity to pursue a project of special interest and demonstrate problem analysis, knowledge, and skills in their area of study. Prerequisite: GCPP 605 and successful completion of not less than two of the three courses in the Management of Integrated Logistics specialization. Global Logistics and Supply Chain Management 3 Credits Today, globalization is affecting almost every aspect of the world's economy. The focus of this course is on understanding the role of logistics and supply chain management in meeting the needs of the transnational enterprise, from the sourcing of raw materials, to manufacturing, to delivery to the final customer and back when necessary. Successful students will understand the scope of logistics in the global economy; the role of the government in controlling international trade and its impact on logistics; the impact of regional trading blocs on logistics and supply chain management; strategies for designing global supply chain networks; strategies for supporting different market entry alternatives; the impact of different transportation modes on global supply chain management; the role of freight forwarders, export management companies, and other intermediaries; the use of free trade zones; the use of international commerce terms and international contracts; the impact of the choice of currency on the enterprise; documentation associated with international logistics and supply chain operations; and supply chain security. A number of case studies are also analyzed throughout the course to highlight important principles and best practices in global logistics and supply chain management. Prerequisites: MGMT 682 and MGMT 683. Graduate Capstone Project 3 Credits In this course, students are required to write a document on an aviation/aerospace topic that will expose the student to the technical aspects of writing. This course is included in the MBAA/MSM curriculum to provide the student with the opportunity to pursue a project of special interest, but not to the level of a thesis. This is an elective course for those students who may wish the opportunity to research in-depth a topic in consultation with a Project Advisor. Prerequisite: MGMT 522 or GCPP 605. Graduate Internship in Aviation Business Administration 1-3 Credits Temporary professional or industrial work appointments are made available to students enrolled in graduate programs at the University. An internship provides graduate students with an opportunity to extend their academic endeavors through the application of the theories and philosophies studied in the classroom to specific professional activities common to the workplace. They are academic/professional activities coordinated by the University between offering organizations and graduate student. Prior approval of the Graduate Program Coordinator is required. Special Topics in Business Administration 1-3 Credits In this course, students elect to perform a special, directed analysis and/or independent study in an area of particular interest. Candidates selecting this elective must prepare a detailed proposal for the desired project and present the proposal to the graduate program chair or department chair for faculty review. Proposals must be submitted at least four weeks prior to the start of the term in which the elective is being taken. Thesis Research 6 Credits A written document on an aviation/aerospace topic is supervised throughout its preparation by the student’s Thesis Committee. If the document demonstrates the student’s mastery of the topic and is of satisfactory quality for publication, it will be submitted. Fundamentals of Project Management 3 Credits In this course provides the student with fundamental techniques and principles related to project management, following the national standards for project management. The content of this course includes and extends the body of knowledge elements required for completion of the Project Management Professional (PMP®) certification by the project Management Institute. This course encompasses the study of project management, paying particular attention to the nine knowledge areas: Scope, Time, Cost, Risk, Quality, Procurement, Human Resources, Communication and Integration, as they relate to the process areas of Initiation, Planning, Execution, Control, and Closure of projects. Examples and student initiated projects and project simulations are utilized to emphasize the integrated relationships. Project management software is utilized throughout the course, particularly to demonstrate the usefulness of automated calculations, record keeping, and reporting as related to planning and controlling projects. Throughout, the merger of technical skills, general management skills, and project management skills for successful project completion is emphasized. Where applicable, the information delivered in this course is compliant with ISO 9,000, 10,000 series standards and the Project Management Institute generated Project Management Body of Knowledge. Prerequisite: MGMT 631. Effective Communications for Managing Projects 3 Credits This course is designed to explore the role of communication in managing projects and to provide a broad survey of the theoretical, organizational, behavioral, and technical aspects of communications. An emphasis is placed on the application of theory to practice, which is intended to develop students’ managerial and strategic communication skills so that they may grasp not only how, but also what, why, when, and by what means managers effectively communicate. Students will have the opportunity to gain an understanding of why good communication skills are important in business, how communication today is affected by technology, why effective communication can be difficult, how communication is used in teams, and what issues exist in overcoming intercultural communication barriers. Special attention is devoted to development and use of project communications plans, Project Management Information Systems (PMIS), and appropriate archival of project information. Prerequisite: PMGT 501 Anatomy of Project Organizations 3 Credits In this course the student has the opportunity to gain and expand knowledge concerning how organizations carry out work. Included in the course are elements of organizational theory, organizational structure, and organizational planning as applicable to projects. Topics address advantages and disadvantages of organizational structure (functional, matrix, or projectized), locus of power and locus of authority issues, and formal and informal networks. Also included are issues such as conflict resolution, change management, formal and informal work relationships. Prerequisite: PMGT 501Leading Projects Across Cultural, Corporate, and International Boundaries 3 Credits Emerging and evolving economies, world circumstances, and global competition require that project managers be able to lead and manage project in this challenging arena. Project Managers must operate within environments that contain diverse cultures and projects including multiple corporations crossing international boundaries. Additionally, topics include project portfolio management, Project Management Office, and software tool use involving multiple projects. Sensitive issues surrounding multinational and multicultural environments will be addressed and discussed. Prerequisite: PMGT 501 Assessing and Managing Project Risk 3 Credits More difficult economic conditions, increasing competition, and exponentially expanding technology greater uncertainty and risk in projects. With these complex challenges come complex opportunities. Uncertainty and associated risks and opportunities become more complex as project span organizational, national, and cultural bounds. In this course the student will investigate the sources or risk, the pervasiveness of risk, analysis of risk, and the planning and control of risk events. Prerequisite: PMGT 501 Planning, Directing, and Controlling Projects 3 Credits In this course the student will gain increased knowledge and experience in the art and science project management. Increased emphasis will be placed on planning, directing, and controlling projects. Practical exercises using project management software will be used to challenge the student to develop higher levels of project management ability. Exercises will require critical thinking and problem solving techniques required in complex projects. Exercises that require critical thinking, problem solving, and techniques of using project management software. This course also includes the preparation for the Project Management Capstone, PMGT 690. Prerequisite: PMGT 613 Project Management Capstone 3 Credits This course is designed to provide the student the opportunity to apply knowledge gained throughout the degree program to a project management related problem. Demonstration of project scope planning, project scheduling, project cost planning, project quality planning, risk assessment planning, and project communications planning are among the skills and knowledge demonstrated. A capstone project may alternatively address a current problem in the student’s work place. Prerequisite: PMGT 501, PMGT 502, PMGT 613, PMGT 614. Computer Skills for a Technical Environment 3 Credits Graduate-level skills in computers are developed through application to current business-related problems. Computer techniques are used to solve problems and enhance technical communications. Computer techniques are practiced as an efficient method to achieve higher level analytical and communicative skills. Emphasis is placed on supporting and enhancing technical communications with computer technology. Learning theory and psychology of color and motion are combined with computer presentation graphics to develop and augment high impact presentations. Successful completion is necessary to proceed in the MSTM program. Communication Skills in a Technical Environment 3 Credits Graduate-level skills in technical communications are learned by developing solutions applied to a series of interconnected management science problems. Emphasis is placed on communicating conclusions in concise and persuasive writing and speaking. Written assignments involve reports, business letters, memoranda, and resumes. Successful completion is necessary to proceed in the MSTM program. Quantitative Methods and Statistics 3 Credits The integration of graduate-level skills in quantitative management methods is achieved through the development of solutions applied to a series of interconnected management science problems. Computer techniques are also used to solve problems and to communicate the results in a clear and understandable fashion. Emphasis is placed on understanding analytical methodologies, interpreting quantitative results, and communicating conclusions. Mathematical and descriptive and inferential statistical applications will be explored. Successful completion is necessary to proceed in the MSTM program. Organizational Theory in a Technical Environment 3 Credits In this course, students learn how to effectively use an organization to build a technical management team. Topics emphasized include leadership versus management, conflict between functional management, matrix versus hierarchical organizations, organizational alternatives, and human response in the organization. Additionally, influence and authority in the technical setting, participation, sensitivity to cultural and minority differences, managing technical change and innovation in a large organization, communication in a technical organization, organization culture and tradition, government perspective, and industry perspective are reviewed. Managing Effective Technical Work Teams 3 Credits In this course, students learn how to manage work teams in the technical environment. Specific topics include two-way communication and feedback, participative management techniques pertaining to motivation, small-group processes and group decision support systems, attraction and retention of quality personnel, skills in writing employee evaluations, responsibility, authority, accountability, conflict resolution, initiative, creativity, horizontal and vertical communication, personality/temperament, logic versus heuristic/detail versus holistic, management strategies, motivation, recognition, and reward. Production Operations Management 3 Credits This course examines Operations Management from a systems perspective, and demonstrates how dynamic interchanges between the constituent parts of the system affect the operations. This course relates to the management of product and process design, operations, and supply chains. A great deal of focus is on efficiency and effectiveness of processes, and this course includes substantial measurement and analysis of internal processes. This course demonstrates that the products or services in an organization, as well as their management, drive how Operations Management is carried out in an organization. Regulations, Ethics, and the Legal System 3 Credits This course emphasizes understanding the complex regulatory and legal setting surrounding management. The federal acquisition regulations and how they affect all projects, such as legal responsibility and accountability, ethical considerations within and external to the organization, the internal environment and how it may affect projects are discussed. Marketing in the Technical Environment 3 Credits This course explores effective use of communication to describe and/or market projects, programs, or products to a hostile or friendly audience. Topics include understanding products and the marketplace, collecting data to accurately reflect the situation, the use of accurate, clear, and meaningful presentations, highlighting the positive, reporting the negative, internal versus external presentations, dealing with the media, video and computer techniques, analyzing your audience, communication level, and public relations. Students are required to develop a marketing plan and, working as a team, conduct a marketing research project based on the needs of their organization. Technical Management Information Systems 3 Credits This course provides an “end-user” orientation to Management Information Systems with both managerial and technical components. The course centers on developing managerial skills in using information systems to conduct daily operations, to plan business strategies, and to solve business problems. A systems approach to planning, scheduling, and controlling provides the student with effective decision making resources. In addition, the course provides hands-on experience with laptop computer exercises in computerized MIS to develop the information management proficiency required by the corporate environment. The emphasis of this course is on data resource management, electronic commerce, enterprise collaboration systems, telecommunications (internet, intranet, extranet and client/server systems), decision support systems, executive support systems, and security, control, and ethical issues.Financial and Managerial Accounting and Control for Technical Managers 3 Credits This course focuses on financial control procedures for a systems approach to program management. Cost elements in manufacturing, research, and development and in logistic and support services are explored. Included is the introduction of fixed and variable costs, computing and using overhead, process and job order costing methods, preparation of income statements in the contribution format, ratio analysis, profit planning and its relationship to cost, using spreadsheets for budget and overhead analysis, pricing, capital budgeting and investment decisions. Project Management: Concepts and Practices 3 Credits This course encompasses the study of project management, paying particular attention to the nine knowledge areas of scope, time, cost, risk, quality, procurement, human resources, communication, and integration as they relate to the process areas of initiation, planning, execution, control, and closure of projects. Examples and student-initiated projects and project simulations are used to emphasize the integrated relationships. Project management software is used throughout the course, particularly to demonstrate the usefulness of automated calculations, record keeping, and reporting as related to planning and controlling projects. Throughout, the merger of technical skills, general management skills, and project management skills for the successful project is emphasized. Where applicable, the information delivered in this course is compliant with ISO 9,000, 10,000 series standards and the Project Management Institute’s Project Management Body of Knowledge. Operations Research and Management Science 3 Credits In this course, students explore quantitative analysis techniques for program management. Techniques include decision theory, queuing theory, forecasting models, inventory theory, linear and integer programming, transportation and assignment models, and network models. The integration of graduate level skills in quantitative management methods is achieved through the development of solutions applied to a series of interconnected management science problems. Computer techniques are used to solve problems and to communicate the results in a clear and understandable fashion. Emphasis is placed on understanding analytical methodologies, interpreting quantitative results, and communicating conclusions. Quality Management and Quality Control 3 Credits This course centers on instilling quality concepts in a project. Topics include continuous improvement, quality management, designing for and cost of quality, organizing for QM, alternative approaches to quality, understanding the corporate culture, developing the quality plan, implementing QM, introducing the concept, work meetings and project teams, informing, motivating, recording, using technology, key approaches and when to use them, reward and recognition, follow-up, evaluation, and feedback. Project Development Techniques 2 Credits A study of current scientific research methods that includes techniques of problem identification, hypothesis formulation, literature search strategies of libraries and online databases, design and use of data-gathering instruments, formulation of a research model and plan, and appropriate statistical data analysis. The GCP/TMCP Guidelines format and American Psychological Association style will be introduced and followed. A formal Technical Management Capstone Project proposal will be developed and presented by each student as a basic course requirement. Prerequisite: TMGT 646. Technical Management Capstone Project 1 Credit This course produces a written document on a technical management topic that exposes the graduate student to the technical aspects of writing. This course is included in the MSTM curriculum to provide the graduate student with the opportunity to pursue a project of special interest, but not to the level of a thesis. Prerequisite: TMGT 660. |